Sales Development Representative job description template

A template you can use, plus the part most templates skip: how to assess each requirement once candidates start applying.

SDRs create qualified pipeline through outbound and inbound follow-up. It is a high-volume, high-rejection role where consistency and coachability predict success better than charisma. A good sales development representative job description separates genuine must-haves from preferences, describes what the person will actually do, and defines the criteria interviewers will assess against.

About the role

SDRs create qualified pipeline through outbound and inbound follow-up. It is a high-volume, high-rejection role where consistency and coachability predict success better than charisma.

Also advertised as: SDR, BDR, Business Development Representative.

Responsibilities

  • Prospect and research target accounts
  • Run outbound sequences across email, phone and social
  • Qualify inbound leads promptly
  • Book qualified meetings for account executives
  • Maintain accurate CRM records

Requirements

Essential

  • Resilience and consistency in a high-rejection environment
  • Clear written communication
  • Coachability
  • Basic commercial curiosity

Nice to have

  • Prior SDR experience
  • Your market or ICP
  • CRM and sales tooling familiarity

Keep the essential list genuinely essential. Long requirement lists measurably reduce applications from candidates who would meet your actual bar, with a stronger effect among under-represented groups. Everything you can train, move to nice-to-have.

How to assess each requirement

This is the part most job description templates omit, and it is the part that determines whether the description was worth writing. Each requirement needs a way to test it:

RequirementHow to assess it
Resilience and consistency in a high-rejection environmentAsk: "What did your daily activity actually look like in your last role?"
Clear written communicationAsk: "Talk me through your best-performing outbound message and why it worked."
CoachabilityAsk: "How do you research an account before reaching out?"
Basic commercial curiosityAsk: "You have had three weeks below target. What do you do?"

Full question set with strong and weak answer guidance: sales development representative interview questions.

On salary

Publish a range. Pay transparency requirements are expanding across the EU and parts of the US, candidates increasingly filter out roles without one, and omitting it mainly advantages whoever negotiates hardest — which correlates with confidence rather than contribution. See compensation bands.

Generate a version specific to your company and role with the free job description generator.